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October 7, 2026
When your invoices have a KID number, incoming payments are registered automatically. If a customer has paid with the wrong KID or amount, you will find these payments under Payments with discrepancies.
To activate KID on invoices, you need a Smart-subscription.
To turn on automatic follow-up and KID, go to the right hand side of the top menu and select Settings (gear) > Invoice > KID. Here you can set up an KID agreement.
The form will be pre-filled with the information you have provided in Conta. You can change these field, except for the organisation number. Select the bank account to link to the KID agreement.
Finally, click «Order KID». The order is sent to your bank electronically.
The agreement is usually registered within one working day. You can go to this page at any time to check the status of your order. You will also receive an email when the KID agreement is ready.
Please note that the banks charge fees for using KID. For example, DNB charges NOK 2.00 per payment made by customers using KID. In addition, there is a monthly fee of NOK 75 and a charge of NOK for each file transfer.
A KID agreement can only be linked to one bank account at a time. If you want to change accounts, for example because you are switching banks, you need to register a separate agreement for the new account.
Activate KID on you invoices from the same page where you ordered KID. When KID is turned on in Conta, every new invoice will include an automatically generated KID number that the customer must use when paying. Payments are then registered automatically in Conta.
If you turn KID off, your invoices will no longer have a KID number until you turn KID back on.
The files containing payment information (known as OCR Files) are imported four times a day: early in the morning, late morning, afternoon and evening. Even so, it can sometimes ake 1-2 days from the customer pays until the payment information reaches Conta.