Sist oppdatert
October 7, 2026
Businesses that use Conta can send overdue invoices directly to Kravia from Conta. The service is not available to private individuals.
Go to the top menu > Invoice > Invoices and click on the details of the invoice that is more than 14 days overdue. To get started click «Send to debt collection» in the top right corner of the invoice details.
You will now see a list of all overdue claims. By law, all claims against the same customer must be sent in a single debt collection case.
Below the list of invoices, you can select «Debt collection with Kravia». Read the information. You can also read the user agreement by clicking the link at the buttom.
Click «Start Debt Collection». The case will now be handled by Kravia, and you will be kept updated on its process.
If you need to withdraw the case, you do this from the invoice details, in the same way as you sent the case to Kravia.
When you receive payment from Kravia for an invoice you have sent to debt collection, the payment will be automatically recorded in your accounts. The invoice will be registered as soon as the case has been settled. You can follow the status of the case in Conta.
Please note! If you have sent an invoice by email or post, you must update its status in the invoice list yourself when the customer pays. If the invoice has been sent to debt collection, all payments are recorded automatically.